Privacy Policy

Last updated: November 30, 2025

Introduction

Himalayan Cleaning Service ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services or visit our website.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number, address)
  • Property details (address, size, special instructions)
  • Payment information (processed securely through our payment providers)
  • Service history and preferences
  • Communication records with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide and manage our cleaning services
  • Process bookings and payments
  • Communicate with you about your service appointments
  • Send service reminders and updates
  • Improve our services and customer experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted third parties who help us operate our business (payment processors, scheduling software)
  • Cleaning Staff: Only information necessary to provide services at your location
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at ujjwal@himalayancleaningservice.com

Cookies

We use cookies and similar technologies to enhance your experience on our website, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: ujjwal@himalayancleaningservice.com

Phone: (236) 234-2604

Address: Surrey, BC, Canada